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Building Brand Awareness for Your Climbing Gym

Posted By Megan Walsh, Sunday, December 15, 2019
Updated: Tuesday, December 10, 2019
Brand Awareness for Your Climbing Gym

Where websites were once the mainstay for prospective clients looking to learn more about a business, social media has now taken over–becoming the first-and-last stop for many folks interested in who you are as a business and what you do.

 

This has created an opportunity to develop your brand identity and captivate your audience, both present and future, with a story: who you are, what’s important to you, and how they can be part of it.

 

What Is Brand Awareness and How to Build It

Simply put, the goal of brand awareness is to increase the number of folks who know about your business. From hanging posters around town, to creating a unique hashtag, to giving out stickers, to newspaper advertisements, there’s a brand awareness strategy for any budget.

 

You want your brand awareness strategies to create broad-reaching engagement in your community and identify your gym as a dedicated member of the community. Some examples include:

  • Sponsoring climbing festivals, film premieres, or conferences
  • Volunteering at events or creating an opportunity for members to volunteer
  • Boothing at your community’s local events

Each of these opportunities, while important and worthwhile, requires a high level of engagement, planning, and resources. To reach some of the low-hanging fruit to build brand-awareness, look no further than your online content streams.

 

Building Brand Awareness Through Social Media

Social media usage increased by 9% in the past year, bringing the global total to 3.48 billion users across various platforms. Despite pesky algorithms, social media offers brands an opportunity to truly connect with their audience. It’s a space to promote special offers, encourage climbing stoke, and host conversations about the state of climbing–whether that’s climbing access issues, the latest comp results, or if a 9.8 or 9.5 is an optimal rope diameter.

 

As a gym owner, you have the unique opportunity to curate the highlights of your gym through social media. Identify the most important aspects of your business model. Maybe it’s your unique connection to community non-profits or the local crag clean-ups you host. Maybe you have a five-star personal training program or a raucous bouldering league. What makes your gym unique and what about your gym would draw in a new user?

 

Brand awareness is about personality and showcasing your business, and most importantly, it’s about quality over quantity.

 

Try to refrain from posting low-quality content on social media. Users, unfortunately, will scroll by that content quickly, which is a loss for the user and the employee who took the time to create the content.

 

With each curated piece ask, “What does this say about my business?” And if it’s not working to provide a deeper understanding, showcase the unique qualities of your gym, or the like, then it won’t benefit your overall branding.

 

Brand Awareness to Brand Recognition

From brand awareness comes brand recognition. When someone describes your gym what would you hope they say? The answer to that question helps identify an overall strategy for brand awareness. Are you a community space? An educational space? A place for all-out stoke at 6 am and 11 pm?

 

An example of strong brand recognition is Starbucks. You likely not only recognize their logo from a highway billboard, but you probably also know that they make premium coffee beverages, champion the no-straw movement, and have a dedicated loyalty program.

 

What do you hope members and non-members would know about your gym just by seeing your logo or by the mention of your name?

 

Continually curate pieces of content that reflect these core tenants so when a member’s friend asks why they should choose your gym over another option in town, the answer is something like, “They have an incredible bouldering league, a tight-knit community that feels like a second home, and they consistently give back to the community,” rather than, “It’s closer to my house.”

 

Conclusion

Brand awareness offers gym owners a way to connect with their community and share their vision for climbing. From a level of brand awareness comes a level of brand recognition, which will have positive impacts on membership sales and retention. With the current climbing gym boom, it’s important to stand out and that members recognize your business is uniquely aligned with their needs.

 

Megan Walsh Head ShotAbout the Author

Megan Walsh is a freelance writer and social media consultant based out of Salt Lake City, UT. Her work has appeared in a variety of outdoor publications like Climbing Magazine, Utah Adventure Journal, The Dyrt, and Misadventures Magazine. When she's not writing or climbing, you'll likely find her curled up with a book near a campfire, backcountry skiing in the Wasatch, or watching re-runs of The Office.

 

Tags:  branding  community development  marketing  member acquisition 

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How to Advocate and Bring Mental Health Awareness to Your Gym

Posted By Megan Walsh, Friday, November 1, 2019
Climbing Gym Birthday Parties

Physical activity has been linked to mental health benefits for decades. In a 1985 study published in Public Health Reports, three researchers found that physical activity not only helps alleviate moderate to severe depression but can also help with self-esteem issues, social skills, and stress response. Numerous internet articles and peer-reviewed studies continue to suggest that physical activity can dramatically reduce the effects of depression and anxiety while also improving an individual’s self-image and their ability to improve intentional decision making.

 

More recently, a group in Austria called Institut für Therapeutisches Klettern (Institute for Therapeutic Climbing) began integrating bouldering with therapy. Their study showed that the group of patients who participated in a 3-hour weekly bouldering session improved their BDI-II score, used to measure the severity of depression, by one severity grade–up 6.27 points compared to the control group who only improved by 1.4 points.

 

We know that physical activity, and now bouldering, have beneficial implications on mental health–and the topic of mental health has become far less taboo in recent years. So how can you integrate mental health awareness into your gym?

 

1. Schedule a Mental Health Focused Workshop or Event

Chances are you already have mental health professionals as members. Send out an email asking members if they’re interested in hosting (or attending) a workshop. At Momentum Indoor Climbing in Salt Lake City, one popular workshop addresses anxiety while climbing, while another focuses on balancing a difficult training schedule with a busy life. Whether you offer individual events or workshops that are part of a larger series, an emphasis on mental health in your events program can have a significant impact on your members.

 

2. Start a Bouldering League

Community is key in advocating for mental health. Members want to feel connected to the climbing community and hosting a bouldering league is a great way to facilitate that connection. A league strengthens the connection friend groups have with each other while also creating a space to challenge and encourage each other on a weekly basis. It also offers a structured opportunity to meet and interact with other climbers from different teams and build relationships through trying-hard and friendly competition.

 

3. Create a Specific Space for Community Development

At Wooden Mountain Bouldering Gym in Loveland, CO, all three owners are committed to developing a community and “third space” for their members. Adam Lum, co-owner of Wooden Mountain says, “People have work and they have home, but ever-increasingly there’s not a third space–they don’t have a church or a way to connect with the community.” At Wooden Mountain, community development space looks like an old kitchen table, a few comfy chairs, and board games.

 

No matter what your hangout space looks like, its mere existence provides an anchor of community life within your facility. The best “third places” share a few characteristics that set them up to be a community hub. For example, consider how you can make your space playful, accessible, welcoming, accommodating, and accepting. For more guidance, check out the Project for Public Spaces.

 

4. Advertise Courses That Promote Mental Health

Whether it’s Veterans dealing with PTSD or individuals experiencing disadvantages or disabilities, there are non-profits across the country that help individuals manage their mental health. The Phoenix, a free sober-active community, uses climbing programs as a way of promoting sober-living, while Adaptive Adventures offers climbing clubs and outdoor climbing experiences for climbers with disabilities.

 

Promoting local non-profits that integrate climbing and outdoor experiences with mental health helps strengthen ties within your community and offers members a way to connect with climbers of similar backgrounds and experiences. Even a simple social media shout-out for these non-profits or organizations says to members, “We’re a mental health ally.”

 

5. Offer Yoga and Meditation Classes

According to a Harvard Health study, practicing yoga reduces stress by “modulat[ing] stress response systems,” and can also reduce muscle tension. These are added benefits for climbers who also require flexibility for reaching difficult holds and being able to breathe in the midst of a challenging sequence. Yoga allows practitioners to bring awareness to the body–a critical need for climbers of all abilities.

 

Pick a Strategy and Get Started!

If you haven’t implemented opportunities for members to focus on mental health, any of these suggestions are a great place to start. Whether you offer a 6-week yoga session, invite a local professional to give a talk, or share local organizations on your social media channels, you’ll strengthen your gym’s identity as a space for mental health growth and conversations. If you have taken steps to facilitate mental health conversations and practices, let us know in the comments!

 

Megan Walsh Head ShotAbout the Author

Megan Walsh is a freelance writer and social media consultant based out of Salt Lake City, UT. Her work has appeared in a variety of outdoor publications like Climbing Magazine, Utah Adventure Journal, The Dyrt, and Misadventures Magazine. When she's not writing or climbing, you'll likely find her curled up with a book near a campfire, backcountry skiing in the Wasatch, or watching re-runs of The Office.

 

Tags:  community development  company culture  customer experience  customer service  leadership  operations  programming  youth team 

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Climbing Gym Programming 101

Posted By Nicole Brandt, Monday, October 7, 2019
Climbing Gym Programming

Are you a gym with programs that haven’t changed in a while, OR a gym that has programs and is always creating the next best thing, OR are you looking to start a gym and are trying to decide what programming to include? Whatever the answer, this article will help you think through your programming to ensure it’s aligned with your goals.

 

As an industry, we have a tendency to lump all programming together or we only differentiate between youth and adult. Our youth categories tend to be a little more fleshed out with distinctions of entry, advanced, and competitive levels. It would be more powerful to have categories for all programming and a strategic approach to what you provide in your facility.

 

As you look at the following categories, consider what your gym currently has, what you might want to develop, and what you absolutely do not want to have. One of the best ways to conclude if you will have a program in a category is to know your why.

 

Patagonia’s why, captured in their mission statement, provides a standout example: “Build the best product, cause no unnecessary harm, use business to inspire and implement solutions to the environmental crisis.”

 

Knowing “WHY” will help you understand if a program is a good fit for your target customer, your facility, and your identity as a gym. Simon Sinek defines in the golden circle of Why, How and What, that every organization knows what they do, some know how they do it, and he challenges you to go further and know WHY you do something.

 

The why is the purpose and belief behind inspired organizations. Regardless if you have one location or many, a clear why always creates more success.

 

Programming Categories for Adults

  • Climbing instruction
    • Gym basics and belaying
    • Milestones classes
    • Technique classes
    • Intermediate and advanced programming
  • Training for climbing
  • Fitness (general and climbing fitness)
  • Yoga/ Pilates
  • Events
  • Competitions
  • Series

Programming Categories for Youth

  • Recreational programs entry and advanced - non competing teams
  • Competition programs - sanctioned competition teams
  • Camps for recreational and training purpose
  • Competitions (Recreational, sanctioned, leagues, category in citizen comp)
  • Youth events (Lock ins, youth bouldering league, clinics, school events)
  • Family events (Birthday parties, carnivals, family instruction, etc.)

 

As you evaluate which categories of programs are right for your facility, make sure you consider your target customer, physical space, program planning, product launch, and evaluation.

 

Target Customer

Once you know your why, you can consider which programs are right for your facility(s). The first step is to understand your target customer. Answer the following questions to learn more about your target customer.

  • Are you trying to attract a gym full of millennials, families, youth, young professionals, or a pie chart of all of the above?
  • What is the vibe in your gym and who does it most resonate with? What music are you playing? What is your décor?
  • What does your facility offer that other facilities in the area do not?
  • How does your facility design align with who you hope to attract? For example, are your walls too high for beginners? Does your setting match the needs of experienced climbers?
  • Do your goals reflect the style of outdoor climbing popular in your region, as well as the progression of the sport?
  • Does the facility encourage performance or socialization? Does it allow for programming to happen without distraction?
  • What are the biggest challenges your target customer group faces? What are their greatest needs? What problems can you help them solve with your programming?

To take your understanding of your customers to the next level, consider building out personas. This process will give you better insight into the needs of your customers, which is incredibly helpful as you make business decisions. There are many how-to guides out there, so do your research. How to Create Customer Personas That Breathe Life Into Your Marketing from Inc. is a good place to start.

 

Ideally, your programming is helping to attract more of the customer that you want in your facility and not causing friction with the customer you attract the most of. If programming and operations are competing for different customers, it’s bound to impact both users.

 

For example, consider what threshold of impact from youth programming your facility can sustain, and if you pass that threshold, determine what steps you can take, such as capping enrollment or even adding a youth-specific facility.

 

Physical Space

Know how much physical space is available outside of general membership use. Most climbing gyms are built with an emphasis on member use. If you did not design physical programming space for youth or adults – such as additional education bays or areas, space that can be closed off and create an “out of sight, out of mind” experience, quieter spaces for maximization of learning – you will be impacting your general member’s experience by providing programming.

 

One way to combat any animosity towards a space that is “taken away” for programming is to shift your staff and users to think about programming as a way to spread stoke, curiosity, and knowledge.

 

However, it’s still critical to understand how much of the member space can be utilized at any given time without creating a negative impact. Consider this carefully when determining what programs are a good fit for your facility.

 

Program Planning

Once you understand the “why” behind your programs, as well as what specific programs to do, you must look at “how”.

 

Do your homework

  • What comparable products are available from other sports or other climbing gyms?
  • Look into the competition to help you understand what you do and don’t like about a product or offering you haven’t yet executed yourself.
  • Starting from absolute scratch is hard and other models provide more info to use for a strong start.

Develop the idea, flesh it out, and write it down

  • Determine if the product being created is offered as part of your core products (always offered or offered at all locations), is a one-off event, or is a test product.
  • Get the concept down. What is the feeling, effect, and strategy of having the program?
  • Set an ambitious goal defining success. This can be number of participants, number of spectators, new participant registrations, registrations from a marketing campaign, or any other trackable number.

Run the numbers, get data, and make sure it’s financially viable

  • Income vs. expenses
  • Payroll and rates associated with instructor(s)
  • Additional expenses
  • Standard facility costs/overhead
  • Positive impacts from event, ex: increased education about sanctioned climbing and upcoming Olympics
  • Negative impacts from event, ex: sections of facility closed and impact to customer routines

Registration

  • Determine the internal staff and external participant process for registration.
  • Consider using a software or calendar that allows registration such as Rock Gym Pro, Mind Body, or Bookeo. Understand what accounting tracking and taxability applies (some instruction is tax free in certain states).

Start the creative asset process

  • Build your messaging, your brand positioning statements. Write, edit, and revise the information that will be customer-facing.
  • Your narrative needs to be simple, unique, persuasive, and descriptive of what the product does and its value. And be as concise as possible.
  • Tagline, problem it solves, list of core features, value included, 10-word positioning statement. To further dig into the Patagonia example, they know their why and their homepage highlights several campaigns they are currently running.
Patagonia Campaign

EX: This has a tag line, the problem it solves is captured in a short positioning statement, and the call to action is clear for the customer.

  • Decide how much info goes where. The poster might only have the event name and tagline, while the registration page provides a lot more info.

Marketing

  • Seed the social space with “leaks” and coming soon blasts to create anticipation and awareness.
  • Your staff are on the front lines with your customers. No matter how good your marketing campaign is, it does not replace a human talking to potential participants about an event or product. Train your staff. Keep in mind, it takes 3-7 touches with materials to really learn a new thing - written, verbal, group staff meetings, individual follow-up, hard copy at desk, marketing materials. Don’t expect your staff to be proficient with just an email.
  • Put your staff through the program or give them a hands-on experience with the material for them to be able to speak to the experience with potential participants.
  • Keep the release rolling with fresh announcements, media, posters, flyers, etc.
  • Gather feedback from your target customers and change the messaging as needed to create the best “hook” for the customer.
  • Make it easy for people to learn more about your product (website, print media, staff conversation). Knowledge is power.

 

Launch Your Product

There are many great ideas. Yet sometimes the execution falls flat or successes are missed due to poor planning. Make your launch of a new product an event. After your launch, talk to influencers that might have good feedback. And listen to what they say. Feedback is not always easy, so keep an open mind because it usually helps us grow.

 

Don’t Lose Your Momentum

Be willing to revisit and evaluate your program periodically. Make sure that it’s still fresh, fits your customers’ needs, and is accomplishing your “why” the best it possibly can. The ability to shift your focus to create more customer satisfaction and ultimately more customer retention will help create the most success possible from your programming.

 

Nicole Brandt Head ShotAbout the Author

Nicole Brandt runs Cypress Roots Consulting, a consulting company for climbing gyms helping them deep-dive into their company organization, programming, and culture. Nicole earned her degree in Outdoor Recreation with an emphasis in Tourism and has worked as the Program Director of Momentum and as a facilitator and guide across the Southeast and West. Currently based out of Salt Lake City, she spends her free time learning about yoga and herbalism.

 

Tags:  business development  community development  customer experience  customer satisfaction  customer service  employee engagement  human resources  leadership  marketing  member acquisition  member retention  operations  programming  staff training  youth team  youth training 

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Diversity = Variety: What Does It Mean for Commercial Routesetting?

Posted By Willis Kuelthau, Wednesday, August 28, 2019
Diversity in Routesetting

Routesetting is a central part of the experience for every climbing gym’s end users: its members. Routes that are challenging but varied are one reason why climbers keep coming back. In order to provide the best experience for your customer base, it’s crucial to keep diversity in mind as you build your routesetting team and develop your setting program.

 

For an inside look at building a strong routesetting crew and what makes diversity so critical, I got in touch with Sean Nanos, Touchstone Climbing’s Head Routesetter for all of Southern California.

 

Sean discovered climbing at boarding school in New Hampshire, but it wasn’t until he moved to Oakland that he started setting. He rose to foreman at San Francisco’s Dogpatch Boulders before moving to Los Angeles for his current position.

 

WK: What are some of the meanings of “diversity” in routesetting?

 

SN: The most tangible meanings of diversity in routesetting are size (including weight, height, and ape index), age, gender, race/ethnicity, climbing ability, experience, and style.

 

WK: Why is diversity in routesetting important?

 

SN: By definition, diversity means variety. For a commercial gym, supporting climbers in densely populated urban areas means you’re going to be setting for nearly every body…I have yet to come across a single gym in any part of the country that is 100% all one “type” of person.

 

What diverse routesetting brings to the table is promoting inclusivity in our community and providing an experience that challenges every climber while at the same time validating their experience. It also opens the door to those who are interested in routesetting but didn’t think it was for them.

 

WK: What parts of the climbing population are underserved by a homogenous routesetting staff?

 

SN: The first groups that come to mind are women and short people (5’4” and under). As a 5’2” climber I can personally attest to feeling like I am not represented when I go climbing at a lot of other gyms. It’s very discouraging and annoying when you know it can be done differently. From a membership perspective, unknowingly setting for one specific body type can ruin a person’s first impression of what climbing is or how it can be enjoyed.

 

WK: When building a team, what are you looking for a setter to bring to the crew?

 

SN: I tell this to my new routesetters all the time: “You’re here to share your climbing experience, and whatever that means to you is what I want to climb.” Obviously we’re still a commercial gym, so during forerunning we’ll smooth out the climb as a group and make sure it’s comfy, safe, and consistent. But the core—the “soul,” if you will—of the climb won’t change.

 

That’s the goal, anyway. Every time we set a climb it’s a manifestation of how we think climbing is experienced, and when I’m building a team, I need a lot of different setters’ perspectives in order to come close to representing the variety of climbers that come to our gyms.

 

WK: What makes building a diverse team difficult?

 

SN: A lot of people still think that to be a routesetter you have to climb V10+. This archaic way of thinking is still prevalent when I ask someone if they are interested in routesetting. Also, most setting crews in the U.S. are still just a bunch of “tall” white dudes, which is a huge deterrent for talented potential setters that aren’t tall white dudes.

 

The desire and passion to learn routesetting is more important than how hard you climb. With the right training, talent, and experience, setters are able to set great commercial routes for any level.

 

WK: What can gyms do to find and maintain a diverse group of setters?

 

SN: You have to keep your ear to the ground. You have to put in a little more effort to reach out to those people that show potential. Don’t assume “if they’re interested, they’ll apply,” because if your team is a homogenous group of dudes, there’s a very high chance you’ll keep getting resumes and interest from more of the same dudes.

 

I wholeheartedly believe that having setters that are all at different ability levels makes for more successful commercial routesetting. If your entire team climbs V10+, they can become very disconnected to the way moderate grades should feel and climb. They may know objectively what makes a climb “easier,” but it’s easy to set inappropriately for lower grades when everything feels the same.

 

I make it clear to my crew that everyone has their strengths and weaknesses. Knowing how to use those to efficiently and effectively set, forerun, and grade is a lot of work, but the work shows when members climb our routes.

 

WK: As routesetting develops as a profession and craft, how do you think diversity will influence gyms in the future?

 

SN: As indoor climbing becomes more popular and all kinds of people are introduced to the sport, the need for standardized commercial routesetting training will become paramount in creating an inclusive community.

 

Even if you know a diverse team is good for your gym professionally and socially, you can’t lead with diversity—diversity is what you get to after you do the hard work of making your crew more inclusive.

 

You can’t hire someone just to make you look more diverse, you need to take a chance on people and figure out the best way to support them. Having a standardized training entry point can teach potential setters the basics and level the playing field so you can hire based on what an individual has to offer as a setter rather than as a token minority.

 

Elite routesetting teams will be composed of individuals capable of fielding climbs that can be enjoyed by all.

 

Willis Kuelthau Head ShotAbout the Author

Willis is the rare local who was actually born in Boulder, Colorado. He attended Williams College and works as a freelance writer out of Providence, Rhode Island. When he's not writing, you'll find him rock climbing, playing with his cats, and drinking too much green tea.

 

Tags:  climbing culture  community development  company culture  customer experience  customer satisfaction  employee engagement  leadership  member retention  routesetting  routesetting management  staff training  workplace diversity 

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Child Care, Risk Management & Member Retention

Posted By Laura Allured, Monday, August 19, 2019
Updated: Tuesday, October 22, 2019
Child Care in Your Climbing Gym

Most gym owners consider offering child care to members at some point, but does it make sense for your gym?

 

There are advantages to offering child care; it’s a great benefit to members with children and can give your climbing gym a competitive advantage over gyms that don’t offer child care.

 

On the other hand, it’s difficult to create a child care program that generates revenue, so you have to carefully consider your financial model. Plus, child care presents additional liability, which you’ll need to address with thorough risk management strategies.

 

The advantages and disadvantages to child care are numerous, but does it make sense for your business strategy, brand, and members?

 

Any new business offering is an investment, and while regulations for child care vary state to state, there are a few things to consider before deciding if offering child care is a good investment for you.

 

Do You Have the Real Estate for It?

If you are considering offering child care, the obvious first consideration is whether or not you have the real estate for it. Is there an area of your gym that you can re-purpose to a child care area?

 

The area that you use for child care needs to be appropriate for the children that you will care for – the last thing you want is to end up on an unhappy parent's blog.

 

When considering the type of space will need, you’ll need to know:

  • What are the regulations in your state for child care; child to care giver ratios, background checks, cameras in care areas, first aid and CPR certifications?
  • What type of facilities do you need for infants and toddlers?
  • Will you have a separate bathroom for child care?
  • What type of child care do you want to offer: full-service, basic supervision, member co-op, an open play area, kids-specific classes?

 

What Do Your Members Want?

Polling your members is the easiest way to determine if child care is a service they would like to see offered. Survey questions should include:

  • Would you use child care if it was offered?
  • What child care services are most important to you?
  • How many days a week would use it?
  • What days and times would you use it?
  • What are the ages of your children?
  • Would you prefer to pay a monthly flat rate or per visit rate?
  • What price range would you pay for child care? (list price ranges you are considering)

 

Risk Management of Child care

Risk management is simply anticipating situations that can lead to injury for members and taking steps to reduce the chance of those situations actually occurring. Implementing risk management is important as it reduces liability and expenses related to injury or harm.

 

Child care can be an outsized liability if it’s not set up and managed correctly. Follow or exceed state regulations and be sure to consult with your insurance company every step of the way. Train all staff members on procedures and protocols with the child care program. Review your policies and procedures frequently.

 

You’ll want to clearly outline your child care program. Define what you are able to offer and how you will manage different aged children. Outline to parents all policies that you put in place for how children will be cared for at your gym.

 

ROI

As a new business offering, it’s important to weigh the investment, risk, and possible returns of offering child care. Once you’ve set up your space and invested in initial expenses, you may find yourself with a program that only breaks even financially.

 

Though child care fees may not be a significant source of revenue, the offering can have significant impact on member satisfaction and retention, while also attracting new members.

 

US Census data indicates that about 40% of families have children under 18 living at home. Both dual income families and single parent families find it difficult to use fitness facilities without child care.

 

Despite the potential for a small ROI, it is increasingly common to see child care in climbing gyms because they can support your brand and strengthen your gym’s community in immeasurable ways.

 

PIAT (Putting It All Together)

Depending on available space, the percentage of members that would use child care and how much they are willing to pay for it; you can determine whether or not child care in your gym makes sense.

  • Know Your State’s Regulations
  • Ask Your Members What They Want
  • Clearly Outline Your Child Care Program
  • Balance the ROI of Revenue, Branding, and Member Retention

 

Amanda Ashley Head ShotAbout Amanda Ashley

Amanda Ashley is a writer, climber, and a climbing mom. From her early days spent training on the musty community woody in The School at the New River Gorge to training in modern mega climbing gyms all over the West, she's seen the rise of climbing gyms and the evolution of routesetting up close and personal for the past 20 years. Amanda writes about climbers, routesetting, changes in climbing movement and performance, and the climbing industry. Amanda's work has appeared in Climbing Magazine, Climbing Business Journal, and the Utah Adventure Journal.

 

Tags:  community development  customer experience  customer service  member acquisition  member retention  operations  risk management 

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Indoor Climbing Programs for Boomers, Part II - Tips for Boomer Instruction

Posted By Tom Weaver, Tuesday, May 21, 2019
Get Started with Boomer Programming

Part I of this series explained the business case for adding programming for Boomers to your climbing gym, and once you’ve decided to take that step, how to market and message that program. Now, it’s time to think through the considerations unique to working with this age group.

 

Boomer Instruction Overview

I start each class in Climb Iowa’s auto-belay and traverse wall area with a warm-up consisting of stretching and traversing. Stretching is very important, as well as some easy shoulder, forearm, and leg warm-ups. During this time, I talk about hold orientation and some basic climbing techniques.

 

Then I move on to a climbing-specific warm-up of traversing. I start by emphasizing center-of-gravity awareness, the importance of footwork (moving their base), and the fact that climbing isn’t about doing pull-ups. I spot Boomers with care, especially during their first class. Sometimes I’ll place one or both hands lightly on their backs as they traverse after first asking their permission. We discuss (and I demonstrate) how to fall if they come off the traverse wall or stumble on a padded floor mat.

 

Questions are encouraged at all times. After warming up and traversing, we then move to Climb Iowa’s easiest 5.5 top-rope climb on a slab. I explain why I’m wearing belay gloves, what belaying entails, and why I always use an assisted-braking belay device. I explain why the retrace figure-8 knot is used. We look up at the route’s anchor to ensure we’re tying into the correct rope for the route we’re planning to climb, and what could happen if we didn’t do that (a big swing).

 

I explain that we’re going to practice coming down from just a few feet up before they climb farther up the route. We introduce climber/belayer communications and risk management partner checks. This is all pretty standard stuff in your facility, I’m sure.

 

I pay close attention to energy levels in the Boomer class to ensure everyone has fun while learning, and that soreness following the first day’s class is minimized. If this means that a student climbs only one 5.5 slab route during the first two-hour class, that’s fine. Having fun and learning climbing movements and techniques while not pushing anyone too fast or too far past their comfort level is important with this age group.

 

A Summary of What Boomers are Taught: (Risk management best practices are emphasized at nearly every step)

  1. We recommend top-rope climbing only for Boomers, although some graduate to boulder & lead
  2. Having fun during each class, and to climb with fellow students between each week’s class
  3. Climb Iowa’s Belay Certification class is included at no additional cost
  4. Importance of Climber/Belayer communications (On Belay?/Belay On, Climbing/Climb On)
  5. Risk Management partner checks – every time on every climb (Explain what could go wrong)
  6. We practice traversing at the beginning of each class as a warm-up and to gain movement skills
  7. Footwork is emphasized (quiet feet, precise placement; a glue-feet climbing game)
  8. Straight Arm climbing (a Franken-Arm climbing game)
  9. Reminders to remember to breathe!
  10. Climb relaxed, conserve power with grace; use momentum to your advantage - make it look easy
  11. Opportunistic resting, watch feet onto footholds before looking away
  12. Hold types and directionality, Matching, Flagging, Weight-shifting, Balance and Foot-switching
  13. Mantling and Stemming Day is a big hit and proves that climbing isn’t all about pull-ups!
  14. The puzzle-solving, cognitive part of climbing: Route Reading, Rainbow Routes and Projecting

An interesting statistic: Women in the Boomer Climbers Movement Class have outnumbered men nearly two-to-one since the beginning of Climb Iowa’s Boomer initiative. At the time of this writing, one week before the first Friday in April, the sign-up sheet is showing that it will be another all-female Boomer class.

 

Teaching the Importance of Risk Management Partner Checks

At the beginning of the third week’s class I surreptitiously undo one of my double-backed harness buckles and leave it routed through the buckle but not double-backed. I then keep refusing to belay the first climber until one of the students’ notices what’s wrong, or until they give up. I usually get to claim a successful ‘Aha – gotcha!’ and proceed to show them the problem. Only three or four students in nearly four years have discovered the problem, and at least one of those was warned by a former student.

 

This tactic has proven to be memorable to our students and emphasizes that you don’t just casually glance at a climber’s or belayer’s harness as you conduct those critical risk management partner checks (every time on every climb). We must look directly at harness buckles to know for sure they are double-backed and secure. Based on feedback, students have enjoyed and appreciated this lesson in particular.

 

Understanding and anticipating what can go wrong and conducting thorough and specific risk management partner checks every time on every climb is mandatory in the Boomer Climbers Movement Class and throughout Climb Iowa.

 

Auto-Belays vs. Boomers

Kids love auto-belays, but most Boomers new to climbing are just the opposite. Older Boomers are especially leery of auto-belays and find them very scary. Making Boomers go up an auto-belay route and let go as their very first rock climbing experience is a tough introduction. My experience has taught me the older the Boomer, the scarier auto-belays are.

 

Boomers do better when introduced to auto-belays toward the end of the first day’s class. They have made their first climbs and descents on top-rope routes with a gentle belay. This gives them a better feel for standing away from the wall and coming down with their feet wide apart during descents. They get a feel for what it’s like to be suspended from a rope by their harness. We then explain auto-belay descents are the same but a bit faster coming down, and that it’s not necessary to ‘stick’ the landing on their feet. We also caution them about getting a foot hung up on a hold as the auto-belay is lowering them.

 

A Fun Graduation Ceremony

At the end of the final Boomer Climbers Movement Class, I hand out a graduation certificate we’ve created and laminated. This single-page certificate is two-sided and covers the climbing skills learned during the class and the reasons why indoor climbing is a great path to lifetime fitness and health.

 

I point out their remarkable progress since their first climb and congratulate each student on the courage they’ve shown and on the climbing skills they’ve acquired during their month-long indoor climbing adventure. All agree that they have come a long way, and most are delighted with their achievements.

 

Most Boomer students go on to purchase annual memberships and continue to climb with a new circle of interesting friends. All seem to enjoy the under-appreciated inter-generational aspects of indoor climbing.

 

The Best Health and Wellness Activity for Retirement Years

At first glance, climbing appears to be a highly unlikely activity for Boomers. The fear of falling and injury is common, however once the remarkable benefits of indoor climbing are explained, a significant number of Boomers begin to realize that indoor climbing’s fall prevention system, emphasis on center-of-gravity awareness, strength and agility improvements, intense balancing practice, and attention to precise movement and footwork actually make it an ideal fitness activity for many Boomers.

 

In addition to the programs being run through indoor climbing facilities, we are now seeing small businesses being created to engage with this audience, like Stay.stoked Adventures. This business will be the first (that I know of) to offer Introduction to Rock Climbing schools for the 50+ demographic, located in Squamish, British Columbia. There is so much potential for the future of rock climbing that involves the Baby Boomer generation.

 

I use my experience as further proof that indoor climbing can be a great path to lifetime fitness and health for Boomers. Simply put, I’m a greatly improved new version of myself since discovering indoor climbing. I have fun, I meet new friends, it keeps me fit, and it’s the greatest reason to keep my weight under control I’ve ever found. Climbing is fun and, even better, is a perfect way to focus on health and wellness! I can’t imagine an exercise activity better suited for retirement years than indoor rock climbing.

 

Tom Weaver Head ShotAbout the Author

Tom (age 72) started climbing ten years ago following a dare to his granddaughters as they walked into an REI store. Fifty-five pounds lighter now, indoor top-rope rock climbing transformed his life. Tom is the instructor for the Boomer Climbers Movement Class at Climb Iowa and loves helping students from 50 to 75 years old improve their balance, flexibility, strength, and agility while learning to climb with skill and grace. “Aging successfully is a major priority for us. What other activity is exhilarating, never gets old, is social, inter-generational, low impact, cognitive, as well as physical, and features a world-class fall prevention system?”

 

Tags:  community development  marketing  member acquisition  programming  risk management 

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An Opportunity to Lead in Indoor Climbing Sustainability: B Corp Certification

Posted By Lindsey Wilson, Monday, May 6, 2019
B Lab Business as a Force for Good

B Corps and the New Responsible Business Story

The story of business is changing. And that story is being reframed to value people and planet as much as profit. People across the world are demanding business be more responsible and make a positive impact on the world.

 

I work for B Lab, the nonprofit behind B Corporation Certification. Certified B Corps are a new kind of business that balances purpose and profit. They meet the highest standards of verified social and environmental performance, public transparency, and legal accountability.

 

There are now over 2,700 B Corps in 60 countries and 150 industries - including leaders like Patagonia, New Belgium Brewing, Ben & Jerry’s, Kickstarter, & Athleta - driving a global movement of people using business as a force for good. B Corps are accelerating a global culture shift to redefine success in business and build a more inclusive and sustainable economy. Society’s most challenging problems cannot be solved by government and nonprofits alone. The B Corp community works toward reduced inequality, lower levels of poverty, a healthier environment, stronger communities, and the creation of more high-quality jobs with dignity and purpose. By harnessing the power of business, B Corps use profits and growth as a means to a greater end: positive impact for their employees, communities, and the environment.

 

Why & How to Become a B Corp

Becoming a Certified B Corp is not just about achieving a certification or seal of approval; it’s about joining a community of other likeminded businesses dedicated to the same vision and goal. Companies pursue certification for a range of reasons including benchmarking and improving performance, building credibility and amplifying voice, protecting mission, and attracting talent.

 

To become a Certified B Corp, a company must complete and submit the B Impact Assessment - an independent assessment of a company’s social and environmental performance, accountability, and transparency. A company must get a minimum verified score of 80 points in order to earn B Corp Certification. There is also a legal requirement for Certification that a company must incorporate its social and environmental commitment into its governance articles. Read more about Certification requirements.

 

How B Corp Applies to the Indoor Climbing Industry and Where to Start

As a climber myself, I know that the sport of indoor climbing is growing rapidly and moving into the mainstream. Most major cities - and many smaller cities - now have at least one climbing gym and the sport will officially be added to the 2020 Olympic Games. Of course, more interest in climbing means more demand for indoor climbing facilities which means more opportunity for the indoor climbing industry - which is great! But on the flip side, more indoor climbing means more facilities, more energy to run those facilities, and more materials used to build indoor walls. As the indoor climbing industry scales rapidly, it has a responsibility to grow ethically and an opportunity to lead on sustainability.

 

It can be intimidating to approach sustainability as a climbing gym operator without a roadmap. The B Impact Assessment is a free, open-source tool B Lab has created to allow companies to benchmark and measure their performance so that they can see where they are doing well and what might need improvement. It provides a framework for companies to assess their impact. In climbing terms, it is much easier to complete a route when you have beta, which B Lab and the existing B Corp community have already developed. The best place to start measuring your impact is to log into the B Impact Assessment and see how you stack up. It takes only 30 minutes to get a quick snapshot.

 

Of course, measuring your impact and working to improve business operations and efficiency is important from both an ecological and economic perspective, but there’s another big reason B Corp Certification is important for the indoor climbing industry. That reason is Millennials. According to a recent article about Millennials and purpose-driven business from Inc., “Millennials as a generation are motivated by more than profit when it comes to the opportunities they seek to pursue. They're seeking purpose, both in their personal lives and the types of businesses they're starting. This is a crucial understanding both in regards to Millennials and entrepreneurship, and the companies that seek to earn their business.”

 

Want to find a room full of Millennials? Hop into your local climbing gym. Millennials are a large source of growth for climbing, and it’s important to take note of their tendency to reject business as usual. They want to know the companies they support are ethical. They are demanding more information, more transparency, and more accountability. Becoming a B Corp is just another way to build trust, build community, and create a lasting positive impact in the indoor climbing industry.

 

For those looking to start their journey or those curious about B Corp Certification in general, join me for a Lunch and Learn session at the 2019 CWA Summit on Thursday May 16th at 12:45.

 

Lindsey Wilson Head ShotAbout the Author

Lindsey Wilson is passionate about using business as a force for good. Growing up backpacking and skiing in the mountains of Colorado and northwoods forests of Minnesota, Lindsey has always had an immense passion for protecting the places she plays which led her to initially pursue a career in conservation policy. Realizing many of the ecological challenges the world faces inherently live in social and economic systems, Lindsey went back to school to pursue an MBA in Global, Social & Sustainable Enterprise at Colorado State University and shortly after began working in Business Development for B Lab supporting companies in becoming Certified B Corporations. Lindsey believes in the power of B Corps to create a new economic paradigm where planet and people are monitored as rigorously as profits and all businesses work collectively to solve social and environmental problems. Lindsey is an avid skier and hiker and dabbles in climbing.

 

Tags:  certifications  community development  company culture  leadership  management  operations 

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6 Ways to Retain Your Members

Posted By Emma Walker, Monday, May 6, 2019
Climbing Gym Member Retention

You’ve gotten new members in the door, and now there’s a new challenge: keeping them engaged so they become loyal, long-term members. Conventional fitness clubs track their membership trends closely – it’s well-established that membership spikes significantly right after the holidays, then drops off a few months into the new year. With a niche climbing audience, though, retention is more nuanced.

 

We chatted with a few managers at gyms who are successfully retaining members, even when the slower months hit. Here are their secrets.

 

1. Build a community

There isn’t just one magic incentive or trick you can use to retain membership. “It has be a core value that is applied across all aspects of the gym’s facilities, operations, services, etc.” says Rich Breuner, Director of Operations at Bend Rock Gym. The gym’s #1 goal, he says, is to support and facilitate an amazing community experience. “That translates to people wanting to become and stay members,” he explains. It’s working. BRG has seen member attrition rates drop significantly since 2016, when they began examining programs gym-wide and implementing adjustments with member retention in mind.

 

2. Quality walls, quality routes

Members want to climb at gyms with excellent routes. Bend Rock Gym’s commitment to quality begins with the most basic element: its walls. “They’re built well, they’re maintained well, the routes and volumes are always changing,” says Breuner, who compares setters to the cooks in a kitchen. The ingredients, or holds, might be similar to what you’d find anywhere, but a chef at a Michelin-starred restaurant can really make you want to come back. Their routesetting, he says, is a key differentiator and major factor in keeping members coming back for more.

 

3. Education isn’t just for kids

Anchorage’s Alaska Rock Gym offers adult programming free with monthly membership, says Operations Manager Eric Wickenheiser. At some point, Wickenheiser says, “new climbers hit a plateau. After a few months, people think, ‘Hey, how can I climb 5.12?’” ARG’s Climbing 101, 201, and 301 classes, plus lead clinics and women’s-specific programming, keeps members engaged when they might otherwise burn out and let their memberships lapse.

 

4. Invest in customer service

This begins at the front door, but it’s key for staff to get out on the floor and get to know members, too, says Breuner. BRG expects all-star customer service from its staff. “We’re flexible and adapt our customer service experience with the needs of our membership,” he explains. “People come in and they don’t feel like they’re going to war with the staff—they see friendly faces and people who are getting to know them on a personal level.” BRG makes a concerted effort to get desk staff onto the floor to help with waivers and answer questions, which creates a fun, accessible culture for climbing.

 

5. Find the right instructors

When it comes to programming, “the instructor makes or breaks a class,” says Wickenheiser. One of ARG’s most popular yoga classes is at 4:30 p.m., when members are ostensibly at work or in traffic. “The teacher is incredible, so people come anyway. The class is always full.” Wickenhesier adds that when local celebrities (guidebook authors, pro climbers) teach a fitness class or give a talk, it tends to be full.

 

6. Keep track of the trends

“We’re a little isolated here in Alaska,” Wickenheiser laughs, “But we try to keep a finger on the pulse of the industry.” Lots of ARG’s members have climbed at big-name Seattle gyms (most flights in and out of Anchorage go through Seattle), where they see the most cutting-edge gym developments. Members want those amenities at their home gym, too. Heading to the CWA Summit each year, he says, is the best way to keep an eye on industry trends and make sure ARG is up to speed.

 

“The bottom line in member retention is not treating members like a number,” Wickenheiser says. ARG has recently moved to a brand-new facility, but it’s been open for 25 years – Wickenheiser attributes that success to little things like taking the time to remember members’ stories and treating them like the important part of the climbing community they are.

 

Emma Walker Head ShotAbout Emma Walker

Emma Walker is a freelance writer, editor, and an account manager with Golden, Colorado-based Bonfire Collective. Emma earned her M.S. in Outdoor and Environmental Education from Alaska Pacific University and has worked as an educator and guide at gyms, crags, and peaks around the American West.

 

Tags:  climbing culture  community development  company culture  customer experience  customer satisfaction  customer service  leadership  management  marketing  member retention  operations  staff training 

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Indoor Climbing Programs for Boomers, Part I - The Boomer Opportunity

Posted By Tom Weaver, Monday, April 22, 2019
Get Started with Boomer Programming

My Story

I’m just a flatlander Iowan, but I believe the information and lessons I’ve learned as the instructor for Climb Iowa’s Boomer Climbers Movement Class could be valuable for your climbing gym operation.

 

Ten years ago, at age 63, I walked into an REI flagship store with my two granddaughters (5 and 7 years old), and there was a 50’ climbing tower with people dangling from ropes. After my initial surprise, I carelessly said, “I’ll do it if you’ll do it” and they took me up on it! Instant regret - I’m not fond of heights. The oldest granddaughter climbed and then it was my turn. Wait, I thought, climbing can’t be good for folks over 50, 60, or 70…right? That’s certainly how I felt as I stood at the bottom of that tower looking up and wondering how the hell I’d gotten myself into this fix.

 

At that point I was like many Boomers. I thought I was pretty active but knew I was a ‘bit’ overweight, a ‘little’ stressed, didn’t exercise ‘quite’ enough (who has time?), had a ‘little’ problem with asthma, and had a ‘bit’ of a problem climbing too many stairs at once. I had never heard of, much less considered, indoor rock climbing.

 

Fast forward ten years, I’m 55 pounds lighter, have a resting heart rate about 25 beats/minute slower, and for nearly four years I’ve enjoyed being the instructor for the Boomer Climbers Movement Class at Climb Iowa. I look forward every month to helping a new Boomer class have fun and rediscover exhilaration while greatly improving their balance, flexibility, strength, and agility. My hope is that all of our Boomer students will find that indoor top-rope rock climbing with grace and skill is a great path to lifetime fitness and health.

 

The Business Case for Boomer-specific Programming

Beyond the fact that climbing can make a positive impact in the lives of Boomers, there is a compelling business case to be made:

  1. Millions of Boomers have the time
  2. Millions of Boomers have the money
  3. Retired Boomers can attend classes and climb during weekdays
  4. Boomers are increasingly interested in fitness and health
  5. There are 108 million Americans over 50, and 10,000 of them turn 65 every day

108 million folks over 50 are a few too many to ignore… agreed? Get started now if you haven’t already! Find the right instructor, design a Boomer class, and add a vibrant community of mature adult climbers to your business. It’s a big opportunity and a smart strategy.

 

According to Climb Iowa’s management team, climbers 50 years and older represent 7% of their membership base, and that number is rising every year. Some of these members are climbing 5.11 and 5.12 routes. The route ratings are not lenient, and these are flatlander Iowans – non-climbers prior to taking the Boomer Climbers Movement Class. Boomers at Climb Iowa learn that climbing techniques and precision movement skills are a great path to a lifetime of fitness, social interactions, and a new circle of friends.

 

The Boomer community is an enthusiastic and growing part of Climb Iowa’s business. Boomers may be vocal about their climbing, as it seems they do a good job recruiting new members after their experience in our month-long Boomer Climbers Movement Class.

 

Marketing Tips for Boomer Classes (ages 50 and over):

  1. Create signage and place around the gym
  2. Seniors prefer the term ‘Boomers’
  3. Word of mouth is best, find ways to encourage this
  4. Plan a few fairs or events per year specific to seniors/Boomers
  5. The instructor should be a Boomer who enjoys presenting indoor climbing’s benefits to his/her age group
  6. Train gym staff to explain the Boomer class to interested individuals

 

Potential Obstacles for Boomers

The primary obstacle for Boomers is fear of falling and injury. They require a logical and convincing discussion to even consider trying it. Most Boomers have had enough injury in their lives – been there, done that. Therefore, they appreciate an obvious and ongoing attention to risk management more than most and need to see risk management best practices outlined in class descriptions and hear about it at the outset of any discussions.

 

The secondary obstacle preventing Boomers from indoor climbing is that most have never been exposed to it. Among those who have, few have been presented with good information and available classes specific to their age group.

 

Messaging for Boomers – Overcoming Objections

Both of the obstacles mentioned above are easily addressed. Many Boomer students have mentioned that my age and ability to relate to their concerns were reassuring factors as they were making their decision to enroll. When we meet, I assure them I’m as interested in avoiding injury as they are, then explain that risk management will be emphasized and taught at all times throughout the month-long class. I also make a point to assure them they won’t need to do anything unless they’re willing (I encourage but don’t push).

 

Some “always wanted to try it” and saw that we had a class specifically tailored for Boomers. Others were like me; searching for a way to exercise that was more interesting than doing the same repetitive exercise motions over and over again week after week, month after month, year after year. Indoor climbing is pretty much the opposite of repetitive!

 

Several Boomers who attended our class either know climbers or have close family members who are climbers. Since Iowa winters seem to get longer every year, many Boomers who found their way to our class were simply looking for a great winter exercise activity.

 

Some students suffer from arthritis and had been prescribed regular exercise but got bored doing the same movements all the time – curls, treadmill, elliptical machines, weight machines, dumbbells, rowing machine, etc.

 

At least one student got enrolled in our class as a birthday gift from his family.

 

When Boomers express their concern about risk prior to taking the class, I explain that climbing is dangerous but that published injury rates for indoor top-rope climbing are remarkably low compared to other sports and activities like tennis, biking, or even treadmill exercising. Explaining the difference between actual risk and perceived risk is particularly important for Boomers who are new to climbing. I’m not fond of heights and explain that I didn’t begin taking classes at Climb Iowa until I had researched indoor climbing’s injury rate. Many laugh at that, but I can tell they feel pretty much the same. They’re glad to know injury rates are low compared to other popular sports and activities – many of which they have done before.

 

I go on to say the goal for the class is to learn to climb with skill and grace and have fun while doing it. It’s also important that the class encourages successful aging through fitness and health. I explain that although it seems unlikely, indoor climbing is actually a great fall prevention activity. We discuss why that’s true and how the strength, flexibility, balance, and agility gained through indoor climbing can help improve their daily lives.

 

I also mention how much fun it is watching your friends’ faces as you casually mention that you went rock climbing the other day. Boomers who rock climb in Iowa are about as common as big game hunters, but this type of comment may not be as effective if you live in Colorado or Utah.

 

A Summary of Messaging for Boomers:

  1. Climbing is dangerous, yet indoor climbing has a remarkably low injury rate per thousand hours of participation when compared to other activities (Again, see Fear vs. Reality on my website)
  2. How indoor climbing changed the instructor’s life; he’s an active climber at age 72
  3. Indoor Top-Rope Rock Climbing has a remarkable list of high-value attributes:
    • It’s Exhilarating and Social; you meet new friends and interesting people
    • It Never Gets Old (routesetters are always busy)
    • It’s Low Impact – smooth movements, not jerky, doesn’t pound on joints
    • It’s Inter-generational; you can belay and climb with grandkids, children, and younger adults
    • It’s Confidence-Inspiring and enhances self-esteem
    • It’s a Total Body Workout, yet so fun you don’t even notice how much you’re exercising
    • It’s Physical and Cognitive; fun on many levels!
    • Functional Strength is best realized through skill development. Indoor climbing can improve daily life by delivering true functional fitness to Boomers.
  4. Indoor Rock Climbing is a great Fall Prevention Activity – here’s why:
    • 2.4 million older Americans are treated for fall-related injuries annually, 700,000 are hospitalized
    • Falls are the most common cause of traumatic brain injuries in the United States
    • Indoor climbing has a world-class fall prevention system – perfect for older adults
    • This fall prevention system develops balancing muscles and skills – great for older adults
    • Indoor climbing strengthens the core, hips, and legs, and supercharges agility and center-of-gravity awareness. This all adds up to make indoor climbing a great way to reduce the risk of falls in daily life.

Next Time, Tips for Boomer Instruction

In Part II of this series, I will go into detail on how to structure classes for Boomers and provide my best tips and tricks for working with this age group. Keep an eye out for it in the CWA newsletter!

 

Tom Weaver Head ShotAbout the Author

Tom (age 72) started climbing ten years ago following a dare to his granddaughters as they walked into an REI store. Fifty-five pounds lighter now, indoor top-rope rock climbing transformed his life. Tom is the instructor for the Boomer Climbers Movement Class at Climb Iowa and loves helping students from 50 to 75 years old improve their balance, flexibility, strength, and agility while learning to climb with skill and grace. “Aging successfully is a major priority for us. What other activity is exhilarating, never gets old, is social, inter-generational, low impact, cognitive, as well as physical, and features a world-class fall prevention system?”

 

Tags:  community development  marketing  member acquisition  programming  risk management 

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Seven of the Best Citizen Climbing Comps in the US

Posted By Emma Walker, Tuesday, February 19, 2019
Best Climbing Competitions

Every year, more members are looking to test their skills as gym climbing grows in popularity. And for those with a competitive streak, there’s no better (or more fun) way to gauge progression than a competition at their local gym. Rallies and meetups at iconic climbing areas are all the rage—just look at the Hueco Rock Rodeo and 24 Hours of Horseshoe Hell, for example—but why should outdoor crags have all the fun? If you’re looking to start a comp at your gym, look to these seven citizen comps for inspiration.

 

Portland Boulder Rally

The Portland Boulder Rally, held at The Circuit, is among the country’s most beloved climbing events. With a $10,000 cash purse (and tons of raffle prizes and swag being handed out), it’s an aspirational event—and a chance for local boulderers to rub elbows with some of the top athletes in the game.

 

Yank-n-Yard

Albuquerque’s Stone Age Climbing Gym hosts the annual Yank-n-Yard, a major event for the Southwestern climbing community. In addition to the youth comp and competitive categories, there’s an affordable citizen comp—not to mention a beer garden, live music, and awesome after-party, complete with a dyno comp and slacklining.

 

Back2Plastic

Momentum’s Lehi, Utah location looks forward to the Back2Plastic citizen comp every year. The low-key redpoint format, along with four ability-based categories and a masters division, make Back2Plastic a super-approachable comp for members of all ability levels. Momentum Lehi makes the most of its comp night by hosting a “mega demo” and sale on tons of shoes and gear.

 

BKBDay

Brooklyn Boulders throws itself an annual birthday party in Chicago, and it’s not your average climbing comp. BKBDay pulls out all the stops and puts on circus and acroyoga performances, a highline, and sponsored food and drink. The party kicks off with a Do-or-Dyno competition and gives half the proceeds from comp t-shirt sales to the Access Fund.

 

Deadpoint

Salt Lake City’s The Front knows how to throw a Halloween party. Their annual, cleverly-named Deadpoint comp takes place at the end of October, and although there’s a “monster” cash purse, the most coveted prize is the Best Costume honor. (You’d be amazed at the intricate costumes people can boulder in—Disney characters, the Hulk, you name it.)

 

Touchstone Climbing Series

The gym that serves America’s most populated state has community climbing comps down to a science. The Touchstone Climbing Series runs for nine months of the year, and holds events for a wide array of skill levels, both on boulders and ropes. Each gym hosts its own self-scored comp throughout the series, complete with pizza and beer. Events are free for members of its gyms—and just $25 otherwise: a great way to draw in non-members.

 

Iron Maiden

As women’s climbing events and festivals become more popular, there’s increasing demand for women-only competitions, too, and the Iron Maiden delivers. An offshoot of MetroRock’s successful Dark Horse Bouldering Series, Iron Maiden offers team and individual competition. The all-ladies comps (and the fact that the gym has historically donated proceeds to a nonprofit organization) have generated great PR for MetroRock.

 

With the hundreds of climbing facilities now operating in the US and Canada, there’s no shortage of amazing programming and citizen comps out there! What other comps stand out to you? Leave us a comment below to share your thoughts!

 

Emma Walker Head ShotAbout Emma Walker

Emma Walker is a freelance writer, editor, and an account manager with Golden, Colorado-based Bonfire Collective. Emma earned her M.S. in Outdoor and Environmental Education from Alaska Pacific University and has worked as an educator and guide at gyms, crags, and peaks around the American West.

 

Tags:  climbing culture  community development  competitions  customer experience  customer service  marketing  programming  women 

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